FAQ

Check-out is by 10:00 on your departure day.

We are not able to accommodate early check-in as a rule.

We are not able to accommodate late check-out as a rule. Please vacate the room by the scheduled check-out time.

We apologize, but we do not offer luggage storage before check-in.

Minors staying alone require a parental consent form. Please contact the property for details.

We apologize, but we do not provide cleaning during your stay.

Please contact customer support.

Please contact customer support.

We do not provide them, for reasons of food safety.

Please contact customer support.

Free Wi-Fi is available in every room. Please refer to the in-room guide for the password.

We do not have a dedicated parking lot. Please use one of the nearby coin parking lots.

It varies by property. Please check the equipment information on each property's page.

We apologize, but we do not offer concierge services. Local sightseeing information is provided on each property's page.

All rooms are non-smoking. If smoking is detected, a cleaning fee may be charged.